Privacy
Privacy Policy
This summary explains, in plain language, how HB Mortgage Centre handles your personal information. The full policy below is the binding version.
In short: we collect the information we need to answer your enquiry and arrange a mortgage, we use it for those purposes, we share it only where needed (for example with lenders and service providers), and we protect it. You can ask to access or correct your information, and you can withdraw consent.
For privacy questions, contact us.
Written by the HB Mortgage Centre team. Reviewed by Hardeep Batoo, Principal Broker (licence M13002408). HB Mortgage Centre is an FSRA-licensed brokerage (#13449). Last updated: June 23, 2026.
Full policy in progress
The complete, binding privacy policy is being finalized by our legal counsel to reflect our actual data practices and applicable privacy law (PIPEDA and any applicable Ontario rules). The outline below shows what each section will cover. An effective date will be added when the full policy is published.
Full policy
What each section will cover. The binding wording is being completed by legal counsel.
1. Who we are and what this covers
HB Mortgage Centre, an FSRA-licensed Ontario mortgage brokerage, and the scope of this policy.
2. Information we collect
The categories of information we actually collect, such as application data, contact data, and technical or analytics data.
3. How we use your information
The purposes we use it for: responding to enquiries, processing applications, matching lenders, and complying with the law.
4. Consent
How consent is obtained and how you can withdraw it, aligned with the consent wording on our application and contact forms.
5. Sharing and disclosure
Who your information may be shared with, such as lenders, service providers, and where required, legal or regulatory bodies.
6. Storage, security, and retention
How your information is protected and how long it is kept.
7. Your rights
Your rights to access, correct, and withdraw, and how to make a complaint, including to the Office of the Privacy Commissioner of Canada.
8. Cookies and analytics
Which cookies or analytics tools we use, if any, and how.
9. Contact for privacy questions
Who to contact with privacy questions, and our office details.
10. Effective date and updates
The effective or last-updated date, and how we communicate changes to this policy.
Questions about your privacy? Contact us.